Well. Have I just gone through the strangest experience I have ever had regarding a domain name.
My domain (this one) expired on the sixth of February after a couple of failed transfer attempts. I really wasn’t too concerned at the time because I just resigned myself to paying 1&1 the fifteen bucks to renew.
Then the hell started.. Slow contact and wanting me to pay high fees for recovering my domain.
So the slow replied continued, and eventually, after a terse email, they replied back to tell me that the huge fees are being waived (still without explaining what they were for), and I could renew my domain. Their Billing team would set it up and then their renewal team would get back to me.
Ok. That sounded good. I was happy.
This takes me to last Friday where I check the WHOIS on the domain, just for something to do, and to my surprise it is now registered to a gentleman in Germany.
Um.. ok.
So I straight away email 1&1 support, to ask why this was so. No response of course. A couple more emails over the next couple of days, still no reply.
I was starting to get a pit in my stomach over this. Doing research on experiences from other people, these things usually do not end well, so yeah, I was getting nervous.
Then on Monday things went from bad to worse. I loaded up ‘my’ domain and was greeted with this :
I was losing any hope of ICANN being able to do anything for me now. Things were looking real bad. I got to the stage where I decided to let it go and waste no more time on it.
I then drafted what would be my final email to 1&1. It went like this (censored version)
I hope you F___ing choke on MY domain you F____ing C___s!
I’m not sure why I didn’t send it right there and then, but have every intention to do so.
So then this morning I get an email from them. Here was the bit that made me both happy and sad.
You have ordered a change of provider for the domain
adayinthe.com
In order for this to be carried out, we require the explicit agreement of
the domain owner or the domain’s administrative contact (Admin-C).
It was great that they were still doing something. Bad that it required the permission of the domain owner, who wasn’t me.
I straight away emailed them, but the next email from them informed me that it was all done and dusted. Domain was in my account, in my name.
I was a little shocked to be honest. Sort of one of those times where something good happens to you that you simply cannot believe happened.
There is still some concern though. They have not taken any money for this, and the domain is now registered till 2017, so another year has been added to it.
I am going to transfer this domain to another registrar, even if it means blowing fifteen dollars. I will never deal with this company EVER again.